Right of withdrawal

Refund Policy
By shopping at WOLFFTOP, you accept the following terms and conditions. These terms and conditions apply to domestic orders within Germany and the Netherlands.

Return Options
Our customers have two return options:

1. Using our prepaid return label
Send your return to our German warehouse using our prepaid DHL return label. The fee is $7.99 and will be deducted directly from your refund once you provide us with proof of postage from DHL. Your refund will be processed within 24 hours of dispatch.

2. Return to the Netherlands with your own shipping company

Send your return to our warehouse in the Netherlands using the shipping company of your choice. The estimated cost is $12.50. Your refund will be processed once we receive and inspect the returned item, usually within 5-10 business days of shipment.

Eco-Friendly Exchanges
In addition to returns, we also offer unique, eco-friendly exchange options. Click the link below for more information.

How to initiate a return
Click here to initiate a return. You'll find further instructions and options there.

14-day return policy
You have 14 days from the date your package arrives to confirm your return.